Most people don’t stay with their ISP because it’s easy. They stay because they assume canceling will be a nightmare. The truth is, it doesn’t have to be. With the right approach, canceling internet with cable providers like Spectrum or Xfinity can be one of the simplest parts of switching internet providers.

Myth #1: “They’re going to charge me a cancellation fee.”

This one is outdated. Cable internet companies no longer uses contracts or early termination fees. As long as you return your equipment, you can leave at any time without paying a penalty. No hidden strings attached.

Myth #2: “Canceling is going to be a huge hassle.”

It can be—if you call in. Phone cancellations are slow, and after sitting on hold, you still have to return your equipment.

There’s a much easier way: cancel in-store.

Once your new internet is set up, unplug your cable internet equipment and take it to your nearest Spectrum or Xfinity store. In-store cancellations aren’t designed for sales pitches, and most reps process them in under five minutes. It’s quick, simple, and you walk out fully canceled.

Pro tip: Make an appointment ahead of time to skip the wait entirely.

You Have More Options Than You Think

Most households now have access to multiple internet providers, including new fiber and 5G options that start at $35 per month. If you’re thinking about switching, don’t assume you’re stuck.

Use our search tool to see which providers are available at your address and compare plans in seconds.