Most people who are unhappy with their ISP hesitate to switch because they assume canceling will be a challenge. The truth is, it doesn’t have to be. With the right approach, canceling your current internet service can be one of the simplest parts of switching.

Myth #1: “They’re going to charge me a cancellation fee.”

This one is outdated. Most major internet providers no longer use contracts or early termination fees. As long as you return your equipment, you can leave at any time without paying a penalty. No hidden strings attached.

Myth #2: “Canceling is going to be a huge hassle.”

It can be—if you call in. Phone cancellations are slow, and after sitting on hold, you still have to return your equipment.

There’s a much easier way: cancel in-store.

Once your new internet is set up, unplug your old equipment and take it to your provider’s nearest store. In-store cancellations are typically straightforward, and most reps process them in under five minutes. It’s quick, simple, and you walk out fully canceled.

Pro tip: Make an appointment ahead of time to skip the wait entirely.

You Have More Options Than You Think

Most households now have access to multiple internet providers, including new fiber and 5G options that may offer lower prices than what you’re paying today. If you’re thinking about switching, don’t assume you’re stuck.

Use Wifi Shark to discover new providers and lower-priced plans available at your address.